TestCon Europe 2026
October 20-23
Vilnius & Online
Shweta Pachori
About
Shweta leads the Testing Center of Excellence for Wholesale Banking at ING. With over a decade of experience in quality engineering and in building high-performing test automation teams, she has led major quality engineering transformations across the wholesale banking domain, establishing scalable automation practices and strengthening engineering discipline. Shweta is passionate about creating resilient, scalable testing ecosystems that empower teams and accelerate engineering excellence.
Shweta Pachori | Quality Engineering That Matters: Real-World Lessons From the Battlelines at ING
Sometimes the smallest efforts go a long way toward starting a revolution. And when such revolutions trigger positive changes in a massive organization like ING Bank, with over 72,000 employees in 35 countries, it reinforces the belief that small efforts can have a big impact in the long run. Two stories. Two very different challenges. One common lesson. How ING transformed isolated testing efforts into a unified quality engineering approach
The talk narrates the massive success of unifying test tooling and techniques across WB, which brought a tremendous level of streamlining, quality gating, and collaboration, in addition to massive cost benefits.
The talk also introduces the framework used to identify capability gaps, assess testing maturity, and drive continuous improvement in a consistent and scalable way across the organisation. Attendees will gain practical insights into how to move from isolated testing efforts to a structured, organisation-wide quality engineering strategy.